Scope and ownership
Birmingham City University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This accessibility statement covers the pages that sit on the https://www.ibuiltit.co.uk
Using the website
We strive to create a website that can be used by as many people as possible. We understand the importance of creating content with accessibility in mind.
This means you should be able to do the following:
How accessible is our website
We know that some parts of this website are not fully accessible:
What to do if you can’t access parts of the website
If you are unable to access content on our website, we will try to provide alternative formats to mitigate this. We are unable to provide content in every available format but we will aim to try and make our content as accessible as possible based on your needs. We review our available formats on an annual basis and our next review will take place in September 2021.
Requesting an alternative format
If you require information in an alternative format, please contact our web team via email@example.com, providing the following details:
Your email will be acknowledged within three working days and we will provide a timescale for resolution. One of the team will be assigned to provide the alternative format. They will be in direct contact with you.
Alternative formats available:
Please note, we are currently unable to provide content in the following formats:
Reporting accessibility problems
While we review and audit our pages frequently there may be issues that we are not aware of. If you find pages that contain accessibility issues that we have not listed above, please let us know and we will look into this.
If you find a page that isn’t accessible, please contact our web team at firstname.lastname@example.org, providing the following details:
Your email will be acknowledged within three working days and a resolution timescale will be provided if possible. One of the team will be assigned to deal with your reported issue. They will be in direct contact with you.
If you are unhappy with the response you have received from the University about your accessibility-related issue, you can make a complaint to the University by emailing email@example.com providing the following details:
Your email will be acknowledged within 1 week and we will provide details of the next steps and how the complaint will be dealt within 3 weeks.
Enforcement procedure - The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 - AA standard, due to the non-compliances listed below.
Non accessible content
The content listed below is currently not fully accessible, we are actively working on these outstanding elements but have provide comprehensive details below.
On some pages structural use of headings are incorrectly authored possibly leading to some confusion over the structure and outline of the content. We are implementing software improvements and training to support content authors to avoid or mitigate this issue for new content.
Repetitive text in hyperlinks
In some content the use of non-descriptive and repetitive text in closely related links can lead to confusion. We are training our content authors to avoid or mitigate this issue in new content and are working through all instances of this to resolve this issue.
Use of alternative text
Alternative text for images is not always contextually suitable for the use of the image and on occasion has been used on presentational images. We are implementing software improvements and training to support content authors to avoid or mitigate this issue.
There may be some content that does not meet the guidelines for colour contrast between it and its surrounding content. We are working to update our presentation styling, provide software enhancements for content authors and provide training to avoid or mitigate this issue with new content.
Support for keyboard users
There are some sections of our site that require improvement for keyboard users. We are working to identify, review, and implement changes to improve these areas which include:
Some areas such as carousels or other dynamic content may not meet accessibility standards. We are working to identify, review and improve their accessibility and/or provide alternative content where necessary.
The site makes use of downloadable content in the form of PDF, Word, Excel or PowerPoint documents. Such content is not always as accessible as it can be. We are working to make these documents as accessible as possible. Where we can't make a document accessible we aim to provide an alternative format.
Screen readers and forms
The site uses forms to assist users in submitting requests or providing information to the university through our online channels. We have identified improvements for ease of use, clarity, accessibility and visual appearance of some forms and we are working hard to improve in these areas.
There are some areas of the website that we are currently unable to resolve without significant changes to the overall platform and infrastructure that we have in place. This includes the following:
Non-compliance with accessibility regulations
Birmingham City University have a commitment to provide accessible web content. To ensure that we are making our existing content accessible and that all new content works for as many users as possible we have a roadmap in place that will allow us to continually improve our website. Some of the key milestones are provided below.
By September 2021
Content not within the scope of the regulations
As some of our web pages house historical, legacy content we will not be updating all of our pages as they are out of scope of the regulation. However, if you would like to receive some of this content in an alternative format we can.
We have used a number of tools and methodologies to test the website:
Monthly web checks will take place to monitor the accessibility of our webpages. This accessibility statement will be reviewed and updated as appropriate but as a minimum there will be an annual review of this document.
Date of publish: 22/09/2020